Safety 101
Assertive communication and boundaries at work. Two trainers come to your workplace and work with a team that already works together. Staff practice clear, respectful ways to speak up: the difference between assertive and aggressive, and how to hold a boundary with a coworker, a customer or a client.
Who it is for
- Teams that work together. Designed for the staff of any workplace.
- Workplaces worn down by crossed boundaries. Less energy spent defending turf and taking things personally, more energy for the work.
- Staff who deal with the public. Practice uses scenarios specific to your field.
“That’s not mean. That’s assertive. That’s a boundary.”
Julie Harmon, IMPACT executive director emerita
What happens in the room
What staff practice
1. Key personal safety habits at work
2. How your organization supports staff safety, and how it talks about it
3. How upbringing shapes our safety habits and beliefs
4. Assertive, not aggressive: the difference in words and body language
5. Holding a boundary with a coworker
6. Holding a boundary with a customer or client
7. Calming a tense conversation
8. Short practice scenes built for your workplace
9. Closing questions
Length: 2 hours, expandable to 4. On site.
Trainers: two IMPACT trainers. Group: up to 25 people.
No padded, suited instructor in this training. The focus is words, body language and practice scenes.
Choice: staff can sit out any exercise, no reason needed. Trainers ask before any touch, and no one has to share a personal story.
Wear: comfortable clothing.
Space: a meeting room with room to stand and move.
Who teaches
Two IMPACT trainers teach every session. IMPACT Safety has taught in central Ohio since 1993, and our instructors come up through a mentored training and certification pathway.
Cost
From $900 for nonprofits and $1,400 for businesses, up to 25 people.
Planning more than one session? Ask about discounts for multiple workshops.
Next step
Tell us about your team and the month you have in mind. On the form, choose Safety 101.
Or call (614) 437-2884 or email info@impactsafety.org.